Logistics systems integration

Your warehouse system, your ERP, your carriers and your customers’ systems all hold part of the picture. When they don’t talk to each other, people fill the gaps: rekeying orders, exporting spreadsheets, chasing updates by phone. We build the connections that remove that work, so data entered once reaches every system that needs it.

We’ve been integrating logistics and supply chain systems since 2013, for operators running thousands of orders a day.

Systems we connect

Most logistics operations run on a mix of off-the-shelf platforms and older in-house software. We work with both. Platforms we've integrated include:

  • Carrier and shipping platforms: Metapack, Scurri
  • ERP and finance: SAP, Microsoft Dynamics, Sage, Xero
  • Warehouse and fulfilment: Mintsoft, cross-dock and bespoke WMS
  • Marketplaces and CRM: Amazon, Salesforce
  • Reporting: QlikView
  • Vehicle routing and planning software

If your platform isn't listed, ask. If it has an API, we can work with it. If it doesn't, we can usually still get the data in and out through files, a database or a custom connector.

What we build

API integrations. Direct connections between your systems and third-party platforms. For example, orders from an e-commerce store flowing straight into the warehouse management system, or shipment events coming back from a carrier platform into your tracking.

Middleware. When several systems need to share the same data, a single integration layer is easier to run than a web of point-to-point links. It gives you one source of truth, one place to monitor and one place to change when a supplier changes their API.

Public APIs for your customers. Endpoints that let your clients send you orders and pull back status and tracking automatically, instead of emailing spreadsheets. We've built APIs handling many thousands of orders a day.

Customer account integrations. Connecting into your customers' own systems so their orders, bookings and updates arrive without manual handling.

Custom modules for existing software. Add-ons and plugins for platforms like SAP, Sage and Xero when the standard product doesn't quite fit your process.

Management dashboards. Once the data is connected, we pull it into one view of performance, operating statistics and service levels.

Working with legacy systems

Many integration projects start with a system that runs the business and that nobody wants to touch. We don't assume it needs replacing. Often the lower-risk route is to wrap it with an API, connect it to newer platforms and move functions across in stages. We'll tell you honestly which approach suits your situation.

Proof

  • A two-man home delivery network connected its operations to a track and trace platform that gives the major retailers it delivers for live status on every order. Read the case study
  • A chilled distribution business replaced paper with a connected driver app and management system covering routes, proof of delivery and temperature logs. Read the case study

How an integration project runs

  1. Map the data. We document what moves between which systems, how often, and what happens when something fails.
  2. Build and test against real data. Integrations are tested with simulated and real traffic before go-live.
    3. Release in stages. One flow at a time, with the old process available as a fallback.
  3. Monitor and support. We watch for failed messages and supplier API changes, and fix them before your team notices.

We work to ISO 27001 and ISO 9001 and hold Cyber Essentials, which matters when an integration carries customer and order data between companies.

Frequently asked questions

How long does a typical integration take?

It depends on the systems and the quality of their APIs. A single connection to a well-documented platform can take a few weeks, while a middleware layer across several systems is usually a phased project over a few months.

Can you integrate with a system that has no API?
Do we have to replace our current WMS or ERP?
Who owns the code?
What happens when a carrier or supplier changes their API?
Do you only work with logistics companies?

Got systems that should be talking to each other?

Tell us what you’re running and where the manual work is. We’ll tell you what’s possible and what it will take to get everything connected.

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